26+ Example Of Formal Apology Letter To Customer Images. For instance, if you're writing an apology letter to customers or a business apology letter, you would have to use a more formal tone and format. Always send out apology letters to your customers whenever you have done something wrong.
Offer your apology in the beginning of the letter clearly state the problem:
If you've done something wrong, accept the responsibility. If you've done something wrong, accept the responsibility. On behalf of sunrise travel, please accept my sincere apologies for your dissatisfaction with your caribbean holiday in february. The format of an apology letter to customer is different from the normal letter formats, it is needed to be formal and should depict that you are actually affected by their inconvenience.